ROS Status:
Please review the timeline below for any known issues with ROS.
Please note that this page is not a real-time status. It relies on feedback from Revenue and Payroll users and is only updated during office hours.
Timeline:
Wednesday 10th April 2025, 2:10pm
ERR Submission Issues
We are seeing reports of issues with ERR Submissions. We are awaiting further information from Revenue.
Tuesday 8th April 2025, 4:30pm
ERR Submission Issues – RESOLVED
Revenue have confirmed that ERR Submission Services have been restored.
Tuesday 8th April 2025, 4:10pm
ERR Submission Issues
Revenue have confirmed an issue where ERR Submissions are returning an error 500 message. We are awaiting further information from Revenue.
Friday 29th November 2024, 5:00pm
PMod Planned Maintenance – UPDATE
Revenue have announced their planned maintenance will be from approx. 12:00pm on Saturday November 30th until 1:00pm on Sunday December 1st.
Wednesday 27th November 2024, 3:00pm
PMod Planned Maintenance
Revenue have announced planned maintenance from approx. 1:00pm on Saturday November 30th until 1:00pm on Sunday December 1st. This may lead to outages for Payroll Services while this maintenance takes place.
Friday 15th November 2024, 10:15am
PMod Planned Maintenance
Revenue have announced planned maintenance on Friday 15th November, 2024, at 5:00pm. This will only impact Services for a few minutes while this essential maintenance takes place.
Monday 2nd September 2024, 12:00pm
PMod Planned Maintenance
Revenue have announced planned maintenance on Saturday 7th September, 2024, between approx. 3:00pm & 6:00pm. This may lead to outages for Payroll Services while this essential maintenance takes place.
Friday 12th July 2024, 11:30am
PMod Planned Maintenance
Revenue have announced planned maintenance on Monday 15th July, 2024, between approx. 6:00pm & 7:00pm. This may lead to outages for Payroll Submission and RPN services while the maintenance takes place.
Wednesday 3rd July 2024, 11:50am
Issues with Payroll Services – RESOLVED
Revenue have reported that all services are operating as expected now.
Wednesday 3rd July 2024, 9:50am
Issues with Payroll Services
We are seeing reports of Payroll Submissions returning an Error 500. We are awaiting further update from Revenue.
Monday 25th March 2024, 1:20pm
ROS Certs for Agents
Revenue have informed us of an issue affecting ROS Certs for Agents that is resulting in Error 403 being returned when performing Payroll Submissions and RPN Lookups. We are awaiting further update from Revenue.
Tuesday 5th December 2023, 9:30am
PMod Planned Maintenance
Revenue have announced planned maintenance for tonight, December 5th, at 8:00pm. This will lead to outages for Payroll Submission and RPN services for a few hours while the maintenance takes place.
Thursday 30th November 2023, 11:30am
PMod Planned Maintenance
Revenue have announced planned maintenance for the weekend of December 2nd & 3rd. This may lead to outages for Payroll and RPN services on these days. Any further updates we get will be posted here.
Monday 27th November 2023, 12:45am
Issues with Submissions
We are seeing reports of issues with Payroll Submissions. We are awaiting an update from Revenue.
Saturday 25th November 2023
ROS Services Maintenance
Revenue have informed us ROS will be offline from 13:00 to 18:00 but Payroll Services should still be accessible during this time.
Monday 20th November 2023, 10:50am
Unscheduled PMod Restart
Revenue have informed us that they require to perform a restart of Payroll Modernisation Services at 11:00am today, 20th November. Services are expected to be impacted for 15-20 minutes.
Monday 25th September 2023, 5:00pm
PMod Maintenance
Revenue have informed us of an outage affecting Payroll Modernisation Services to allow for essential maintenance on Revenue’s infrastructure.
- Monday 25th September 2023 from approx. 6:00pm – 7:00pm.
Friday 11th August 2023, 2:30pm
Scheduled PMod Maintenance
Revenue have informed us of 2 planned outages affecting Payroll Modernisation Services to allow for essential maintenance on Revenue’s infrastructure.
- Sunday 27th August 2023 from approx. 10:00am – 1:00pm.
- Saturday 2nd September 2023 from approx. 2:00pm – 8:00pm.
Monday 10th July 2023, 10:25am
Issues with Payroll services – RESOLVED
Revenue have reported that all services are operating as expected now.
Monday 10th July 2023, 9:45am
Issues with Payroll services
We are seeing intermittent reports of issues with Payroll services. We are awaiting an update from Revenue.
Friday 7th July 2023, 9:00am
Issues with Submissions
We are seeing intermittent reports of issues with Payroll Submission Services. We are awaiting an update from Revenue.
Thursday 6th July 2023, 5:10pm
Issues with Submissions – RESOLVED
Revenue have reported with Payroll Submission Services. This was resolved at 5:50pm on July 6th.
Thursday 29th June 2023, 1:00pm
Issues with Submissions and RPN Lookups – RESOLVED
Revenue have reported that issues with Submission and RPN services have been resolved.
Thursday 29th June 2023, 11:00am
Issues with Submissions and RPN Lookups
We are seeing reports of issues with Submission and RPN services resulting in an Error Code 500 message. We are awaiting an update from Revenue.
Monday 26th June 2023, 1:30pm
Issues with ROS.ie – RESOLVED
Revenue have reported that earlier issues with ROS are now resolved.
Monday 26th June 2023, 10:30am
Issues with ROS.ie
Revenue are experiencing issues with ROS affecting file uploads and Online Payroll Administration screens. Payroll and RPN Services are unaffected.
Thursday 18th May 2023, 1:30pm
Service Restart – COMPLETED
Revenue performed a restart of the employer returns application (Look Up Payroll by Return Period) at 1.30pm today.
Wednesday 17th May 2023, 6:00pm
Unplanned Service Restart – COMPLETED
Revenue were required to restart the ROS Payroll Service just after 6:00pm and the service was off line for about 8 minutes.
Wednesday 10th May 2023, 12:25pm
Services Unavailable – RESOLVED
Earlier issues with RPN and Payroll services have now been resolved.
Wednesday 10th May 2023, 12:00pm
Services Unavailable
Revenue are reporting issues with RPN and Payroll services resulting in timeouts.
Tuesday 9th May 2023, 11:50am
Services Unavailable – RESOLVED
Earlier issues with RPN and Payroll services have now been resolved.
Tuesday 9th May 2023, 11:20am
Services Unavailable
Revenue are reporting issues with RPN and Payroll services.
Thursday 2nd March 2023, 2:45pm
Services Unavailable – RESOLVED
Earlier issues with ROS.ie, RPN and Payroll services have now been resolved.
Thursday 2nd March 2023, 2:10pm
Services Unavailable
Revenue are reporting issues with ROS.ie, RPN and Payroll services.
Thursday 1st December 2022, 9:00am
Planned ROS Downtime – 3rd & 4th December
Revenue are planning downtime from Saturday 3rd December at 3:00pm until Sunday 4th December at 3pm in order to introduce changes due to Budget 2023.
Friday 21st October 2022, 2:00pm
Payroll Submission Issues – RESOLVED
Payroll services are running as expected.
Friday 21st October 2022, 12:00pm
Payroll Submission Issues
Revenue are reporting intermittent issues with ROS which may be impacting Payroll service response times.
Monday 26th September 2022, 2:00pm
Payroll Submission and RPN Services Issues – RESOLVED
Revenue have reported that all services are running as expected again.
Monday 26th September 2022, 1:30pm
Payroll Submission and RPN Services Issues
Revenue need to perform some maintenance activities at 13:30 today which will result in payroll services being unavailable for 20 minutes.
Thursday 22nd September 2022, 9:00am
ROS Services Scheduled Maintenance – September 25th 2022
Planned technical maintenance will occur but without any ROS downtime.
Friday 9th September 2022, 2:00pm
Payroll Submission and RPN Services Issues – RESOLVED
Revenue are reporting that all ROS services are working as expected again.
Friday 9th September 2022, 12:00pm
Payroll Submission and RPN Services Issues
Revenue are reporting issues with Payroll and RPN services. We are currently awaiting further update from Revenue.
Wednesday 13th July 2022, 1:50pm
Payroll Submission and RPN Services Issues – RESOLVED
Revenue are reporting the the issue is now resolved and all services are working as expected again.
Wednesday 13th July 2022, 12:50pm
Payroll Submission and RPN Services Issues
We are seeing reports of issues with Payroll and RPN services. We are currently awaiting an update from Revenue.
Thursday 2nd June 2022, 3:30pm
Payroll Submission and RPN Services Issues – RESOLVED
Revenue are reporting that they have applied changes that have fixed the issues seen in previous days. All services now seem to be working as expected.
Thursday 2nd June 2022, 10:20am
Payroll Submission and RPN Services Issues – UPDATE
Revenue will be carrying out work this morning that will likely further affect the stability of services.
Thursday 2nd June 2022, 9:20am
Payroll Submission and RPN Services Issues
We are still seeing reports of issues with Payroll and RPN services.
Wednesday 1st June 2022, 7:00pm
Payroll Submission and RPN Services Issues – RESOLVED
Services have been restored
Wednesday 1st June 2022, 10:30am
Payroll Submission and RPN Services Issues
Revenue have confirmed issues with Payroll and RPN services and are currently working on a fix.
Tuesday May 31st 2022, 6:45pm
Payroll Submission and RPN Services Issues – RESOLVED
Revenue have reported that all services have been restored and are working as expected.
Tuesday May 31st 2022, 5:40pm
Payroll Submission and RPN Services Issues
We are seeing reports of issues with Payroll and RPN services. We are currently awaiting further update from Revenue.
Tuesday May 31st 2022, 11:40am
Payroll Submission and RPN Services Issues – RESOLVED
Revenue have reported that all services have been restored and are working as expected.
Tuesday May 31st 2022, 10:30am
Payroll Submission and RPN Services Issues – UPDATE
Revenue are currently performing a rolling restart and expect to restore services shortly.
Tuesday May 31st 2022, 10:15am
Payroll Submission and RPN Services Issues
We are seeing reports of issues with Payroll and RPN services resulting in an error 500 message, which may stop some users who wish to Lookup RPNs or Submit Payruns. We are currently awaiting further update from Revenue.
Tuesday 8th March 2022, 13:40pm
Services are all now restored
Tuesday 8th March 2022, 12:55pm
Payroll Submission and RPN services are currently down.
Revenue are working to resolve the problem.
Payroll Submission and RPN Services Issues – RESOLVED – Wednesday March 2nd 2022 08:30am
The issue with ROS Access as well as Payroll and RPN services was resolved at 6pm last night.
Payroll Submission and RPN Services Issues – UPDATE – Tuesday March 1st 2022 4:30pm
The issue with Payroll and RPN services is also impacting ROS access. Revenue are working on resolving these issues, however there is currently no timeline for a fix.
Payroll Submission and RPN Services Issues – Tuesday March 1st 2022 4:00pm
We are seeing reports of intermittent issues with Payroll and RPN services resulting in an Invalid ROS Digital Cert message, which may stop some users who wish to Lookup RPNs or Submit Payruns. We are currently awaiting further update from Revenue.
Payroll Submission and RPN Services Issues – RESOLVED – Tuesday February 22nd 2022 5:00pm
Revenue have resolved the issue now for both Payroll and RPN services
Payroll Submission and RPN Services Issues – Tuesday February 22nd 2022 4:00pm
Revenue are reporting intermittent issues with Payroll and RPN services resulting in an error code 500, which may stop some users who wish to Lookup RPNs or Submit Payruns. We are currently awaiting further update from Revenue.
ROS Access – RESOLVED – Monday November 29th 2021 9:00am
PMOD services were restored at 3:00pm on Sunday. While this was later than planned, all jobs were completed.
ROS Access – Friday November 26th 2021 12:00pm
PMOD services will be unavailable from 3:00am until 8:00am on Sunday morning the 28th of November.
This is to allow for the scheduled release of Budget 2022 changes to Revenue systems.
ROS Access – Tuesday October 9th 2021 12:30pm
ROS is currently unavailable. However, Payroll and RPN Services are still available so users can still use Payroll but cannot log in to their ROS account.
Payroll Services Technical Maintenance – RESOLVED – Friday October 8th 2021 9:00am
Technical maintenance ran as expected as ROS Payroll Services we restored about 6:20pm on Thursday 7/10/2021.
Payroll Services Technical Maintenance – Wednesday October 6th 2021 2:30pm
Due to technical maintenance, all payroll services on ROS will be unavailable for about 30 minutes on Thursday 7/10/2021 from 6:00pm. As such, users will not be able to retrieve RPNs, make Submissions or Run ROS Checks at this time.
Payroll Services Technical Maintenance – RESOLVED – Wednesday October 6th 2021 2:30pm
Maintenance was postponed and will now occur tomorrow, 7th October.
Payroll Services Technical Maintenance – Wednesday October 6th 2021 12:30pm
Due to technical maintenance, all payroll services on ROS will be unavailable for 30 minutes today, 6/10/2021 from 1:00pm. As such, users will not be able to retrieve RPNs, make Submissions or Run ROS Checks at this time.
Payroll Services Technical Maintenance – RESOLVED – Wednesday June 30th 2021 1:30pm
Revenue have confirmed that their technical maintenance ran as expected and Payroll Services are now running as normal.
Payroll Services Technical Maintenance – Wednesday June 30th 2021 11:30am
Due to technical maintenance, all payroll services on ROS will be unavailable today, 30/06/2021 from 1:00pm. It is expected to last 30 minutes. As such, users will not be able to retrieve RPNs, make Submissions or Run ROS Checks at this time.
Payroll Submission and RPN Services Planned Maintenance – RESOLVED – Monday 28th June 2021 10:30am
Revenue have reported that the planned maintenance was completed on Sunday June 27th. All ROS Payroll Services are working as expected again.
Payroll Submission and RPN Services Planned Maintenance – UPDATE – Wednesday 23rd June 2021 4:30pm
Technical maintenance will occur this Sunday, June 27th, from 12 noon until 6:00pm, and not the previously stated time. All ROS Payroll Services will be unavailable at this time.
Payroll Submission and RPN Services Planned Maintenance – Monday 21st June 2021 10:00am
Due to technical maintenance, all payroll services on ROS will be unavailable next Sunday, 27/06/2021 from 5:30pm. It is expected to last 5 hours. As such, users will not be able to retrieve RPNs, make Submissions or Run ROS Checks at this time.
Payroll Submission and RPN Services Planned Maintenance Resolved – Monday 17th May 2021 9:30am
Revenue have confirmed that the technical upgrade ran successfully this morning and all services are now running as expected.
Payroll Submission and RPN Services Planned Maintenance – Friday 15th May 2021 3:00pm
Due to a technical upgrade, ROS and all PMOD services will be unavailable next Monday, 17/05/2021 between 08:00 and 08:30. As such, users will not be able to retrieve RPNs, make Submissons or Run ROS Checks at this time.
Payroll Submission and RPN Services Issues Resolved – Monday 10th March 2021 14:45pm
Revenue have identified the issue and restarted their services. They should be working as expected now.
Payroll Submission and RPN Services Issues – Monday 10th March 2021 10:45am
Revenue are reporting intermittent issues with Payroll and RPN services resulting in an error code 500, which may stop some users who wish to Lookup RPNs or Submit Payruns. We are currently awaiting further update from Revenue.
ROS, Payroll Submission and RPN Services Issues Resolved – Sunday 9th March 2021 11:00am
Revenue have reported that the earlier issues have been resolved and Submission and PRN services are now working as expected.
ROS, Payroll Submission and RPN Services Issues – Saturday 8th March 2021 10:00am
Revenue are reporting issues with Payroll and RPN services which may stop some users who wish to Lookup RPNs or Submit Payruns. They are also experiencing issues with ROS logins and internal email systems. We are currently awaiting further update from Revenue.
Payroll Submission and RPN Services Intermittent Issues Resolved – Wednesday 20th January 2021 5:30pm
Revenue have reported that the earlier issues have been resolved and Submission and PRN services are now working as expected
Payroll Submission and RPN Services Intermittent Issues – Wednesday 20th January 2021 4:30pm
Revenue are reporting issues with Payroll and RPN services which may result in timeouts for some users. We are currently awaiting further update from Revenue.
Payroll Submission and RPN Services Intermittent Issues Resolved – Friday 15th January 2021
Revenue have reported that the earlier issues have been resolved and Submission and PRN services are now working as expected
Payroll Submission and RPN Services Intermittent Issues – Friday 15th January 2021 11:00am
Revenue are reporting issues with Payroll and RPN services which may result in timeouts for some users. We are currently awaiting further update from Revenue.
Payroll Submission and RPN Services Resolved – Monday 7th December 2020 2:15pm
Revenue have reported that the earlier issues have been resolved and Submission and PRN services are now working as expected
Payroll Submission and RPN Services Unavailable – Monday 7th December 2020 1:00pm
We are receiving reports of issues with Submission and RPN services. We are currently awaiting further update from Revenue.
Payroll Submission and RPN Services – Resolved – Sunday 29th November 2020 3:00pm
Revenue have reported that Payroll Submission and RPN Services have been restored following planned maintenance. All services should be working as expected now.
Payroll Submission and RPN Services – Planned Maintenance UPDATE – Sunday 29th November 2020 11:00am
Revenue have announced that services will remain offline until 3:00pm today.
Payroll Submission and RPN Services – Planned Maintenance UPDATE – Saturday 28th November 2020 5:00pm
Revenue have reported that services were briefly offline around 3:00pm today before being restored. Maintenance is still schedueled to begin at midnight.
Payroll Submission and RPN Services – Planned Maintenance – Friday 27th November 2020 11:00am
There will be planned maintenance of Payroll and RPN services this weekend from midnight on Saturday Night, 28th November, until 12:00pm on Sunday 29th of November. As a result all services will be unavailable during this time
Payroll Submission Services – Resolved – Wednesday 25th November 2020 11:45am
Revenue have identfied the cause of the issues and fixed the issues. All services should be running as expected now. Any ‘Pending’ submissions should shortly return as to ‘Complete’.
Payroll Submission Services – Wednesday 25th November 2020 11:15am
We are receiving reports of issues with ROS Payroll Submission Services. Payroll Submissions being made may not be completed, or even return an error message. We have no update from Revenue as yet.
Payroll Submission Services – Planned Maintenance – Friday 30/10/2020 3:00pm
There was no required ROS downtime due to maintenance today
Payroll Submission Services – Planned Maintenance – Friday 30/10/2020 12:20pm
There will be planned maintenance of ROS Payroll Submission Service at lunchtime on Friday 30th October. Any Payroll Submissions made during the maintenance window may not be completed, or even return an error message.
Payroll Submission and ROS Services – Friday 23/10/2020 1:15pm
ROS Payroll Submission Service will be paused at 8pm on Friday 23rd October. Any Payroll Submissions made after 8pm today will be acknowledged but returned as Status Pending in Payroll. Revenue hope to restart the processing of submissions at 9am on Saturday morning, 24th October. In Payroll, ROS > Check Payroll Submission can be used from tomorrow to confirm the submission completed. Please note that there may be a delay in a submission moving from Pending to Complete as submissions made while the service is paused will need to be queued once the service is restarted.
At 4pm on Friday 23rd October, the TWSS Reconciliation link will temporarily be removed from ROS to allow the updating of payslips with Wage Subsidy amounts that have been submitted via CSV. Revenue hope that the link will be available again from early tomorrow morning. Once this is complete, any further CSV uploads of Wage Subsidy amounts should update payslips on ROS in near real-time.
Payroll & ROS Services Issues Resolved – Friday 16/10/2020 4:10pm
Payroll and ROS services have been restored.
Payroll & ROS Services Issues – Friday 16/10/2020 2:15pm
Revenue are reporting issues with Payroll and ROS Services. We are currently awaiting further update from Revenue.
ROS Services Issues Resolved – Friday 11/09/2020 12:30pm
Revenue have announced that the issue leading to error 500 errors has been resolved. All services are working as normal again.
ROS Services Issues – Friday 11/09/2020 10:15am
We are getting reporting of issues with RPN and Payroll Services leading to error 500s being returned. This indicates an issue on Revenue’s side which is stopping ROS services. We are currently awaiting an update from Revenue.
ROS Services Issues Resolved – Friday 28/08/2020 6:00pm
Revenue have confirmed that the problem leading to issues with ROS services has been resolved.
ROS Services Issues – Friday 28/08/2020 3:00pm
Revenue are reporting issues with RPN and Payroll Services leading to error 500s being returned. They are currently investigating with no timeline for a fix at this time.
RPN Services Unavailable Resolved – Friday 03/07/2020 9:00am
RPN services should be working as normal again.
RPN Services Unavailable – Thursday 02/07/2020 11:00am
Revenue have reported intermittent issues with the RPN services. Payroll submission services should not be affected.
Payroll and RPN Services Resolved– Wednesday 01/07/2020 3:45pm
Revenue have reported the issues with the RPN service and the Payroll service have been resolved.
Payroll and RPN Services Update – Wednesday 01/07/2020 2:00pm
Revenue are reporting intermittent issues with both Payroll and RPN services.
RPN Services Unavailable – Wednesday 01/07/2020 12:30pm
Revenue have reported an issue with the RPN services. Payroll submission services should not be affected.
ROS Login Unavailable Resolved – Wednesday 27/05/2020 5:35pm
All services are working as normal again.
ROS Login Unavailable – Wednesday 27/05/2020 4:30pm
Revenue have identified an issue with the ROS screens where an error screen is returned to users on log in and are working to resolve it. Payroll and RPN services should not be affected.
Payroll Services Unavailable Resolved – Wednesday 14/05/2020 6:30pm
Payroll services are working as normal again
Payroll Services Unavailable – Wednesday 14/05/2020 5:00pm
Revenue have reported intermittent issues with Payroll services that will require essential maintenance. As a result Payroll services will be unavailable from 6:10pm for about 20 minutes. RPN services should not be affected.
RPN Services Unavailable Resolved – Wednesday 22/04/2020 5:30pm
RPN services are working as normal again
RPN Services Unavailable Update – Wednesday 22/04/2020 5:00pm
Revenue are performing maintenance regarding the issues with RPN services, affecting RPN Lookups. This is expected to take 15 minutes. There are no reports of issues with Payroll Submissions
RPN Services Unavailable – Wednesday 22/04/2020 4:00pm
Revenue are investigating issues with RPN services, affecting RPN Lookups. However, at the moment there are no reports of issues with Payroll Submissions
Revenue Online Services unavailable Update – Monday 06/04/2020 2:00pm
Payroll and RPN services are now available again.
Revenue Online Services unavailable – Monday 06/04/2020 1:30pm
The payroll and RPN services will be unavailable from 13:30 today for approximately 30 minutes to allow for essential maintenance. During this time submissions and RPN lookups will be unavailable.
Revenue Online Services unavailable Update – Friday 03/04/2020 16:30pm
Live ROS services are now available again.
Revenue Online Services unavailable – Friday 03/04/2020 15:45pm
There are problems across all Live ROS services right now. Payroll Submissions and RPN Lookups are unavailable. There is currently no timeline for return of ROS services.
RPN Services Essential Maintenance – Monday 16/03/2020 12:40pm
Essential maintenance is required on the RPN service today, Monday March 16th, and as a result will be unavailable for 30 minutes starting at 13:00.
As such, submissions should still go through. No RPNs will be able to be retrieved during the outage, however.
ROS Services downtime from 10:00pm on Saturday 14th March until approximately 3:00pm on 15th March Update
ROS services returned at appoximately 1:15pm on Sunday March 15th.
ROS Services downtime from 10:00pm on Saturday 14th March until approximately 3:00pm on 15th March
Revenue have announced that changes to RPNs to reflect the USC change arising from the minimum wage increase are scheduled to be made this weekend, Saturday 14th and Sunday 15th March, 2020. This will require downtime to ROS Services from 10:00pm on Saturday 14th March until approximately 3:00pm on 15th March. Once the RPNs have been updated they will be made available to employers via RPN Lookup.
Submission and RPN Issues Update – Thursday 27/02/2020 1:45pm
Revenue are reporting that ROS Services should be working as normal now. There may be a number of submissions that were staying ‘Pending’ but these are being processed through now.
Submission and RPN Issues Update – Thursday 27/02/2020 1:00pm
Revenue have confirmed intermittent issues with their RPN services. They are currently reviewing this and there is no timeline for as fix as yet.
Submission and RPN Issues – Thursday 27/02/2020 12:50pm
We are getting reports of issues with Submissions to ROS as well as RPN Lookups. Should you have any difficulties retrieving RPNs or Submitting Payruns, please try again later. There is currently no further information on this.
RPN Issues Update – Friday 17/01/2020 8:00am
This issue has been resolved
RPN Issues Update – Tuesday 14/01/2020 5:30pm
Revenue have begun generating the replacement RPNs for any RPNs issued with the previous error. The process should be complete tomorrow, 15/01/2020.
RPN Issues – Tuesday 14/01/2020 2:00pm
Revenue are reporting issues with RPNs issued since 6pm last night, 13/01/2020. This may lead to an access violation error when trying to do an RPN Lookup in Payroll. Revenue will push a fix for this later this evening, 14/01/2020.
In the meantime, Revenue have said that users can process pay today without updating RPNs if they wish, but this is only recommended if nobody is on emergency tax who should have an RPN available to them.
ROS Performance Issues Update – 19/12/2019
Revenue are reporting that ROS services should be working as normal now.
ROS Performance Issues Update – 19/12/2019 1:00pm
There have been continued reports of intermittent issues with ROS services. Currently, there is no timeframe for a return to full service. Should you see an error in Payroll when using RPN or Submission services regarding issues with ROS, please try again later.
ROS Performance Issues – 18/12/2019 11:00am
We are hearing reports of performance issues with ROS this morning. This may result in issues with RPN or Submission Services. Should you have any difficulties retrieving RPNs or Submitting Payruns, please try again later. Should a submission status show as Pending, please run the Check Submission from the ROS menu in Payroll at a later time to ensure it has changed to completed and does not contain any errors.
Issue with RPNs Update – 17/12/2019 1:30pm
Revenue have confirmed that all 2019 and 2020 RPNs impacted by the earlier issue have been reissued. They are now available via our RPN Lookup function in Payroll 2019 and Payroll 2020.
Issue with RPNs Update – 17/12/2019 1:00pm
Revenue have reported that updated 2019 RPNs are now available for anyone impacted by the earlier issue. Work continues on 2020 RPNs.
Issue with RPNs Update – 17/12/2019 12:20pm
Revenue have reported that any 2019 RPNs impacted by this issue should be reissued by lunchtime today, 17th December 2019. 2020 RPNs should be reissued sometime afterwards.
Issue with RPNs – 17/12/2019 11:00am
Revenue have reported an error with some RPNs issued on the 16th and 17th of December 2019. The error has resulted in some Standard Rate Cutoff Points being set too high, over €70,000. In most cases, this would incorrectly lead to a large Tax refund. Should you retrieve an RPN issued on these dates, please check the Standard Rate Cutoff Point and if required, contact Big Red Book Support on 01 2048300 for advice.
